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All famweb accounts that are disabled due to inactivity for 60 days will need to be reset by calling the famweb helpdesk.
Web help desk login. Web help desk is an improvement in every feature when compared to our previous system including alerts notifications enforcement of slas detailed emails to techs and we love the pop up notifications based on the report type selected by clients help desk manager. Web help desk is an improvement in every feature when compared to our previous system including alerts notifications enforcement of slas detailed emails to techs and we love the pop up notifications based on the report type selected by clients. Set up the application. Date attention all leso users july1 2020.
Laptop pc mobile you can choose whichever suits you best. Iia helpdesk all accounts that have been deleted due to inactivity for 330 days will need a new account created. Using the information provided in this guide you can. Sign in with google.
Web help desk whd provides you with affordable help desk ticketing and asset management. Find out more about whd product features install and user guides release notes and more in this knowledgebase. Sign in with microsoft. Web help desk is an improvement in every feature when compared to our previous system including alerts notifications enforcement of slas detailed emails to techs and we love the pop up notifications based on the report type selected by clients help desk manager.
Click here to view the guide in pdf format. When logging for the first time on the login prompt enter your email address for both the user id and password all lower case for both fields and then change your password when prompted. A web based help desk adapts to your needs. This guide provides an overview of the web help desk whd features and information about deploying the software in your corporate enterprise.
The leso annual inventory started on july 1 2020 and will run through september 30 2020. Review typical stand alone and integrated deployment architectures. We will help you to transform the digital experiences of your customers.
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